Terms of use

Auvana Luxe Terms of Service



Effective Date: [08/01/25]


Welcome to Auvana Luxe! These Terms of Service govern your use of our website located at [www.auvanaluxe.com] and the services and products we offer. By using our site, you agree to these Terms in full. If you do not agree, please do not use our website.





1. General Conditions



  • Auvana Luxe reserves the right to update or modify these Terms at any time without prior notice.
  • Your continued use of the site constitutes your acceptance of any changes.
  • You agree not to use our products for any illegal or unauthorized purpose.



 


2. Products and Services



  • Our hair products are made from 100% raw, unprocessed human hair and may vary slightly in texture and color.
  • All items are subject to availability. We reserve the right to limit quantities or discontinue products at any time.





3. Pricing and Payments



  • Prices for our products are subject to change without notice.
  • All payments are processed securely. We accept major credit/debit cards, Shop Pay, and other available payment options listed at checkout.





 

4. Shipping

  • We ship domestically and internationally.
  • Shipping rates and delivery times vary based on your location and selected method at checkout.
  • Auvana Luxe is not responsible for delays due to customs, natural events, or carrier issues.






5.  Returns and Refunds

 

  • Due to the hygienic nature of our products, we do not accept returns or exchanges unless the item is defective or incorrect.
  • For eligible issues, please email us at [your support email] within 3 days of receiving your order with clear photos.
  • Full Return Policy can be found [insert link to your Return Policy].






6. Intellectual Property



  • All content on this site—including images, text, logos, and designs—is the property of Auvana Luxe and protected by copyright laws.
  • You may not use our branding or content without written permission.




 

7. User Conduct



  • You agree not to upload viruses, spam, or engage in harmful or fraudulent activities on our site.
  • We reserve the right to refuse service to anyone for any reason at any time.






8. Disclaimer of Warranties; Limitation of Liability



  • All products are sold “as is” without warranties unless explicitly stated.
  • Auvana Luxe shall not be liable for any damages arising from the use of our site or products.


9. Legal



  • We are not liable for damages from use of our products/site.
  • Governed by the laws of TEXAS, USA.




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Need Help?

info@AUVANALUXE.onmicrosoft.com

auvanaluxe.com